Unlock Your Best Health Programme
Terms and Conditions
Thank you for registering in Unlock Your Best Health. Your health and safety are our top priority and we are committed to supporting your success in this programme. We recommend consulting with your doctor before beginning any new health and wellness plan.
This programme may introduce you to new information about yourself that you did not anticipate or previously know. This knowledge is designed to help you make significant, positive changes in your life. We encourage you to remain open to new possibilities and to be curious about where this journey may lead. By investing in this programme, you agree to the following terms and conditions:
1.Eligibility
This programme is available to individuals aged 21 and over. We cannot guarantee the accuracy of results for individuals under the age of 21.
2.Personal Responsibility and results
You are responsible for applying the guidance provided in the programme. Results will vary from person to person depending on your individual circumstances, consistency and overall health. While we provide evidence-based tools and support, we cannot guarantee specific outcomes.
3.Initial Assessment
Please take your time to complete all measurements carefully. You may find it helpful to ask a family member or friend to assist for accuracy. Incorrect measurements can affect your results, so we can’t take responsibility for inaccuracies provided during this step.
4. Assessment Questions
Answer all questions on the initial assessment carefully and honestly.
5. Cancellation Policy
Once the programme has begun and payment has been made, cancellations are not available. Refunds may be considered only in exceptional circumstances at our discretion.
6. ph360 Platform Access
This programme is self-paced. The programme is designed to be completed within 12 weeks, but you may take longer if needed. You will receive 12 weeks of access to the ph360 platform as part of your course investment, from the date you receive your access token.
7.Continuing Access
After completing the programme, you may choose to continue accessing the ph360 platform and programme for up to 1 year. This will be offered at a fixed fee.
8. Personalised Coaching
This programme fee does not include one-on-one coaching. If you would like additional support during your journey, personalised coaching is available for an additional fee.
9.Medical Disclaimer
This programme does not constitute medical advice. We strongly recommend consulting with your doctor or a qualified health professional before making any changes to your health or wellness routines.
10.Liability
All Active is not responsible for any injuries or changes to your medical condition that may occur as a result of exercise or lifestyle modifications undertaken during the programme.
11.Non-Transferable Access
Your access to the platform and programme is for your personal use only and cannot be transferred to another party.
12.Intellectual Property
All programme materials, including but not limited to videos, text, images and downloadable resources, are the intellectual property of All Active,ph360 and Shae™ They are protected by copyright laws and may not be reproduced or shared without written permission.
13. Data and privacy
Your privacy is important to us. All personal data collected during this programme will be stored securely and used only for the purposes of providing programme content and support. We will not share your information with third parties without your consent, except as required by law.
14. Payment terms
If you choose to pay in instalments, the initial payment is required before access to the ph360 platform and programme materials is provided. If any subsequent instalments are missed or delayed, we reserve the right to suspend or revoke access until payments are up to date.
If you choose to pay the full programme fee in a single lump sum, payment must be received in full before access to the ph360 platform and the programme materials is granted.